We’re looking for the special, unique, and amazing YOU!
We’re seeking an Amazing: Support Analyst
Seniority: Senior (at least 3 years)
Type of position: Hybrid model in Lisbon
Overview
At KCS IT we look for those who stand out, strive to be better, and share our values: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork. We stand for equality and value diversity. We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications with skills for the position are welcome.
Responsibilities
Note: The original description emphasizes the role as a Support Analyst and the company culture; explicit day-to-day responsibilities are not listed in the provided text. The role is described as a Support Analyst with the requirement of experience and tools as listed in Qualifications.
Qualifications
* Bachelor’s degree in Computer Science, Software Engineering, or a related field
* Minimum of 3 years of experience as a support analyst
* Experience with Jira, ServiceNow
* Experience with SQL
* Be already in Portugal - mandatory
* Good level of French and English - mandatory
Why join us
* You can develop a career that fits you: your career development is personalized, considering your needs and goals from short to long term
* Interesting challenges: you can work for several clients from different sectors
* Free training programs: training and certification programs in languages, tech, behavior and business
* International projects in Benelux: gain international experience
* Hybrid, Remote, or Onsite project types depending on project needs
* Well-being: free nutrition, psychologist, general medicine appointments and yoga/personal training days (remote where applicable)
About us
Founded in 2008 and based in Lisbon, KCS IT is a consulting company in Information Technology and Services, focused on value creation through Consulting, Outsourcing, Innovation and Training. We have opened hubs in Porto, Leiria and Azores to develop technology for national and international markets. Since 2018 we have been elected as one of the 10 major companies in the “Index of Excellence”.
We defend equality and value diversity. We create a safe, diverse environment where opportunities are equal for all employees. We do not discriminate based on age, ethnicity, sexual orientation, gender, disability or any factor other than merit. All applications with skills for the role are welcome.
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