This role is targeting 8 weeks with possibility of renewalKey Accountabilities· Test Strategy & Planning:Define and maintain test strategies, approaches, and standards across projectsAnalyse business and technical requirements to create detailed test plans and test scenariosIdentify testing risks, dependencies, and mitigation strategies· Test Design & Execution:Create comprehensive test cases covering functional, regression, integration, and user acceptance testingExecute manual tests across web, mobile, CRM, and enterprise platformsValidate end-to-end business processes and data flows· Defect Management:Log, track, prioritise, and retest defects using service desk and DevOps toolsWork closely with developers to investigate root causes and validate fixes· Quality Assurance Leadership:Champion quality best practices and continuous improvementProvide guidance and mentoring to junior testers and business UAT participantsPromote a quality-first mindset across delivery teams· Test Environment & Data Management:Coordinate test environments and prepare realistic test data setsEnsure test readiness and environment stability prior to releases· UAT Support:Lead and support User Acceptance Testing activities with business stakeholdersTranslate technical changes into clear business test scenariosCapture feedback and ensure acceptance criteria are met· Regression & Release Assurance:Maintain regression test suites and execute them for each release cycleProvide go/no-go recommendations based on quality metrics and risk assessment· Documentation & Reporting:Produce test documentation including test plans, execution reports, defect summaries, and quality dashboardsCommunicate testing progress, risks, and outcomes to project stakeholders· Compliance & Process Alignment:Ensure testing practices align with internal governance, security standards, and regulatory requirements· Continuous Improvement:Review testing outcomes to identify root causes of defects and process gapsImprove test coverage, efficiency, and overall quality maturityEssential Criteria· Strong experience in manual software testing across enterprise systems and digital platforms· Proven background as a Test Analyst or Senior QA within Agile delivery teams· Experience translating business requirements into structured test scenarios and cases· Strong understanding of SDLC and STLC methodologies· Hands-on experience with defect tracking and test management tools (JIRA, Azure DevOps, TestRail, Zephyr, FreshService)· Experience performing functional, regression, integration, and UAT testing· Strong data validation and system integration testing experience· Excellent analytical and documentation skills· Strong stakeholder communication and collaboration abilityDesirable Criteria· Exposure to test automation frameworks or automated regression suites· ISTQB or equivalent testing certification· Experience testing CRM platforms (Salesforce, Dynamics 365, nCino)· Experience testing mobile applications and APIs· Familiarity with CI/CD pipelines and release processes· Experience working in regulated or compliance-driven environmentsCompetencies· High attention to detail and strong quality mindset· Excellent problem analysis and risk assessment skills· Confident communication with technical and business teams· Leadership capability and mentoring approach· Ability to manage multiple priorities in fast-paced delivery environments