Take the Next Step as aBankingCustomer Specialist Do you enjoy helping people and building trust through meaningful interactions? Join a dynamic banking environment where customer satisfaction and service excellence are key. If you are communicative, solution-oriented, and comfortable engaging with clients, this role could be a great fit for you. Role Overview: As aBankingCustomer Specialist, you will support bank clients by providing assistance through various channels. From answering questions to promoting relevant services, your focus will be on delivering clear, efficient, and high-quality support while enhancing the overall customer experience. Key Responsibilities: Provide customer support and assist clients with their needs Handle and clarify customer inquiries in a professional manner Identify opportunities to promote and cross-sell banking products and services Conduct outbound campaigns to existing bank customers, presenting relevant offers Maintain a positive and solution-oriented approach in all interactions Accurately document interactions according to internal procedures Requirements: Language Skills: Fluent inPortuguese(C1/C2 level) Eligibility: EU citizenship or valid Portugueseresidency card Skills: Strong analytical, creative, and communication abilities Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field Why Join Us: Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions Meal Allowance : Enjoy a meal allowance to keep you energised during working hours Health and Life Insurance : Benefit from comprehensive coverage to support your well-being. Onsite Work : Be part of a dynamic and collaborative team environment Ready to take on this exciting opportunity? Apply today, and let's connect! #J-18808-Ljbffr