We are seeking a highly motivatedFunctional Application Support Consultantto join a mission-critical team supporting our client'sAsset Liability Management & Treasury (ALMT)division.
This isn't just a technical support role;
you will be the strategic bridge between Front Office (FO) traders, Middle Office (MO) specialists, and technical IT squads across the EMEA region.
If you have a "detective" mindset and thrive at the intersection of Financial Markets and IT stability, this mission is for you.
?? Your Mission:
The Bridge:Act as the primary functional and technical point of contact for EMEA-based traders and analysts using our core booking application.
Incident Commander:Resolve or guide the resolution of technical and functional issues within the ALMT ecosystem.
You own the incident from triage to final fix.
System Stewardship:Ensure the total stability of the production environment while collaborating with development and business analyst teams to enhance system functionality.
Continuous Improvement:Proactively identify and suggest automation opportunities to eliminate repetitive manual tasks and improve team efficiency.
Knowledge Governance:Maintain high-quality support documentation and create comprehensive user guides to empower end-users.
Release Management:Play a key role in the deployment and release cycle, ensuring new features land safely in the production environment.
?? Who You Are (Requirements):
The Hybrid Profile:You have a solid understanding ofFinance, particularlyDebt and Cash-flow instruments.
You understand the "Why" behind the trade.
Technical Foundations:
SQL:Strong ability to query databases for data extraction and troubleshooting.
UNIX:Comfortable navigating environments and managing processes via the command line.
Frameworks:Solid understanding ofITILprocesses (Incident, Problem, and Change Management).
The Tools:Experience withServiceNow(or similar enterprise ticketing systems) is highly preferred.
Soft Skills:
Communication:Expert-levelEnglish(written and oral) is mandatory to interact with FO/MO users across EMEA.
Problem-Solver:You don't just fix symptoms;
you find root causes.
Team Player:You excel in collaborative environments, bridging the gap between functional users and technical teams.
?? Why This Mission?
High-Stakes Exposure:Work on mission-critical ALMT and Treasury systems for a global banking leader.
Professional Growth:Deepen your expertise in both financial products and complex IT infrastructures.
Hybrid Culture:A modern work regime in Lisbon that balances collaborative office days with remote focus.
??Ready to bridge the gap in Lisbon?
Apply now.