Key Responsibilities
* Lead a global IT Infrastructure function across multiple countries, ensuring secure, scalable, and highly available services.
* Oversee cloud and on-prem infrastructure operations, service delivery, and user support, ensuring strong performance, reliability, and security.
* Drive modernization, automation, and continuous improvement across infrastructure, operations, and support processes.
* Manage strategic partners and service providers, ensuring SLA compliance, cost efficiency, and operational excellence.
* Ensure infrastructure readiness for future digital initiatives, including AI-enabled solutions and next-generation data platforms.
* Maintain governance, documentation, and audit-ready processes across incident, change, and problem management.
* Collaborate closely with architecture, security, development, and operations teams to align infrastructure with enterprise goals.
* Own the infrastructure budget and ensure efficient cost management.
Requirements
* 5+ years of experience in enterprise IT infrastructure management, including senior leadership in global or distributed environments.
* Strong expertise in MS Azure, M365, networking, storage, disaster recovery, and large-scale infrastructure operations.
* Proven experience leading global teams and managing managed-service providers.
* Deep understanding of security, governance, and compliance frameworks (e.g., ISO 27001, SOC 2, GDPR).
* Strong communication, stakeholder management, and vendor-negotiation skills.
* Track record of driving automation, operational excellence, and modern infrastructure practices.
* Degree in IT/Computer Science; relevant certifications (Azure, ITIL, cloud/security) are a plus.