Job Title: Key Account Sales Administrator
Department: Sales
Location: Lisbon (Hybrid)
Contract: Full time - Permanent
About u
s
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Afric
a.Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experienc
e.Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technolog
y.Opened in 2025, our Lisbon Regional Operation Center has grown to over 50 employees within less than ten months, with ambitious plans to expand to 300 employees by 202
**7.
About the R**
ole
As a Key Account Sales Administrator, you will play a vital role in supporting our Key Account Sales team. You'll manage the administrative flow of the sales process, ensure smooth coordination between departments, and deliver an exceptional experience to our custom
ers.Your attention to detail, organizational excellence, and collaborative spirit will help drive operational efficiency and contribute directly to our commercial succ
**ess.
Key Responsibil**
* ities
Manage and process orders, quotes, and invoices in close collaboration with the Sales and Accounting
- teams.Act as the main contact point for customers, ensuring professional and timely responses to their req
- uests.Keep customer data, contracts, and commercial information up to date across Cyncly's systems (Salesforce, CSO,
- etc.).Prepare sales proposals, presentations, and performance reports to support the account man
- agers.Coordinate framework contracts and pricing agreements in partnership with the sales team and Legal depar
- tment.Monitor sales KPIs and maintain forecasts versus budget, providing variance analysis when n
- eeded.Work closely with Logistics, Finance, and Operations to ensure accurate delivery and bi
- lling.Oversee the sales administration process (contract updates, product changes, etc.) and ensure clear communication between depart
- ments.Support after-sales activities, including claim management, returns, and service requests, in coordination with relevant
- teams.Contribute to the organization of sales events, meetings, and promotional activ
- ities.Ensure compliance with internal policies and legal standards in all sales administration proc
**esses.
Skills and Exper**
* ience:
A degree in Business Administration, Sales, Marketing, or a related field (pre
- ferred).Proven experience in Sales Administration, Customer Service, or a simil
- ar role.Excellent organizational skills and attention to
- detail.Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM/ERP
- systems.Strong communication and relationship-building skills, both internally and ext
- ernally.Ability to work independently and as part of a team in a fast-paced envi
- ronment.Strong sense of organization, prioritization, and problem-
- solving.Fluency in English and French is a mandatory required; knowledge of Italian is considere
d a plus
Key
* Strengths
Customer focus and service
- excellencePrecision and administra
- tive rigorTeam player with strong coordinat
- ion skillsAnalytical mindset and data-drive
- n approachProactive attitude and solution-oriente
**d thinking
Wor**
king for us
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills — and we thrive when we work together with openness, trust,
and respect.Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to
your growth.We celebrate the different ways people contribute and encourage everyone — from every background — to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something bett
er together.If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in — c
ome join us.