Job Number:
HOT0BL57
Work Locations
Boeira Garden Hotel Porto, Curio Collection by Hilton
R. Teixeira Lopes 114
Vila Nova de Gaia 4430-999
A Banqueting Manager is responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience while ensuring department targets are met.
What will I be doing?
As a Banqueting Manager, you are responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. You will also set budgets and provide leadership to ensure targets are met. Specifically, your responsibilities include:
* Oversee and manage all Banqueting operations
* Be present at events and ensure all setups are executed in a timely manner
* Maintain exceptional levels of customer service
* Ensure compliance with brand standards
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Stay informed of trends and propose ideas to enhance the range and quality of Conference and Banquet services
* Optimize sales and control costs, identifying areas for improvement
* Set achievable budgets and short- and long-term goals
* Provide effective leadership to the Banqueting team to meet and exceed targets, fostering both hotel success and individual development
* Conduct communication meetings and generate post-meeting minutes
* Manage staff performance issues in accordance with company policies
* Recruit, manage, train, and develop the Banqueting team
What are we looking for?
A Banqueting Manager at Hilton represents the brand to our Guests and collaborates with team members. To succeed in this role, you should demonstrate:
* Strong knowledge of the hotel, leisure, and service sectors
* A successful track record in Conference and Beverage operations, with the ability to deliver profit, control costs, and foster customer loyalty
* Exceptional communication skills
* Exceptional leadership skills to build a winning team
Preferred qualifications and experience include:
* Experience managing Conference and Banquet operations in a hotel, events center, or similar setting
* Degree or diploma in Hotel Management or equivalent
* A passion for delivering outstanding guest service
What will it be like to work for Hilton?
Hilton is a leading global hospitality company, offering a wide range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided guests with exceptional service, amenities, and value. Our mission is to create remarkable hospitality experiences worldwide, driven by our vision to "fill the earth with the light and warmth of hospitality." Our team members are at the heart of this mission, making Hilton a great place to work and grow.
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