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Hebrew Customer Advisor for a Video Game Brand - Portugal, Lisbon
Client:
Foundever
Location:
Lisbon, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
be796db12fec
Job Views:
3
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Hebrew Customer Advisor for a Video Game Brand - Portugal
Req ID#: 394856
Lisboa, Portugal, PT
Come and work with us.
Do you want to be part of a team whose motto is Play Has No Limits?
Are you Hebrew native or fluent with strong communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Hebrew Customer Support team.
Our client is a world market leader gaming brand of home video game consoles and production company.
As a customer service specialist in this project, your daily responsibilities will include:
1. Respond efficiently and effectively to all customers’ enquiries within given timescales
2. Develop and maintain a full technical knowledge of the client’s products and services
3. Deal with all correspondence as requested/required
4. Accurately log all calls and in line with procedures
5. Responsibly maintain and update all job-related administrative forms
6. Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
To succeed in the role, you will need to have:
1. Native or Proficient level of Hebrew (C2)
2. Intermediate level of English (B1)
3. Previous experience in Customer Service preferred
4. Impeccable communication skills
5. A calm, cool and level-headed attitude in every situation
6. Excellent self-organizing skills
7. A proactive approach and willingness to work on own initiative
8. Ability to work under pressure, in order to achieve deadlines and KPI’s
9. Ability to adapt to a continuously changing environment and procedures
10. Knowledge of Microsoft Office Pack (Word, Excel)
11. Must hold EU citizenship or valid work permit
12. Be a local candidate or willing to relocate to Portugal
Benefits:
1. Relocation package
2. Competitive wages
3. Paid professional training
4. Employee discounts
5. Private healthcare & dental insurance (after six months of employment)
6. Growth opportunities through various development programs
7. Fun and engaging company-wide initiatives, including our EverBetter wellness program
8. Job stability
9. Life-long skills and experience
10. Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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