Digital Operations Specialist
Apply locations:
Prague, Porto Alegre, Belgrade, Brno, Lisbon
Time type:
Full time
Posted on:
Posted 6 Days Ago
Job requisition id:
R
Job Description:
We Dream. We Do. We Deliver.
About Merkle
For more than 35 years, Merkle, a dentsu company, has put people at the heart of our approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science, Merkle delivers holistic experiences that promote growth, engagement, and loyalty.
What will you do:
* Drive operations on our marketing automation tool (Pardot) to enable email marketing, segmentation, lead collection, and customized reporting.
* Analyse customer journeys and optimize them.
* Propose customer retention and acquisition strategies based on customer journeys on Pardot to improve campaign performance.
* Ensure the quality of the data used for marketing purposes and work closely with the legal team to ensure we are GDPR compliant.
Requirements:
* 2+ years of experience in digital marketing operations.
* Experience in Salesforce CRM and Pardot, HTML, and CMS tools.
* Experience in other marketing tools like Social Studio, Falcon, and Google Analytics is a plus.
* Excellent verbal and written communication skills;
proficiency in English.
* Autonomous, rigorous, detail-oriented, and well-organized.
* Good understanding of data and process flows.
* Good knowledge of data regulations across Europe.
* Customer-focused specialist with a positive, can-do attitude.
* Good administration and planning skills.
* Ability to think and act both strategically and tactically with proven analytical skills when dissecting large amounts of data and turning it into actionable initiatives.
With us, you will become part of:
* An international team, where you can gain new/relevant experience.
* A dynamic environment where you will never fall into a routine.
* Possibility to develop.
* Start-up agile atmosphere.
* A friendly and fun international team of creative minds.
* 5 weeks of vacation + 3 wellness days.
* 2 Volunteering days to share the kindness of your heart with others.
* Flexible working hours and home office after agreement with manager.
* Full access to Dentsu Academy, Percipio, and on-site learning sessions.
* Dog-friendly office.
* Edenred meal vouchers and cafeteria points (life/pension insurance).
* Team events:
company parties, monthly breakfasts, etc.
* Snacks and drinks at the office.
* Referral bonus programme.
* Laptop + equipment.
* Corporate mobile phone subscription.
* Flexible hybrid home office work conditions.
Inclusion and Diversity
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.
As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process, please engage directly with your Recruiter.
Location:
Prague
Brand:
Dentsu
Time Type:
Full time
Contract Type:
Permanent
#J-18808-Ljbffr