Ready to start a new professional challenge?If so, we have an exciting opportunity for you to join our team as aCustomer Financial Services Representative.Who We Are FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Our 530,000 team members are diverse and dedicated to delivering outstanding customer experiences every moment.What You Will Be Doing You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.For complex issues, may escalateto senior team members.What Do You Bring With YouBackground in Finance is advantageous;Experience with Excel (Mandatory);Ability to read, write and communicate in English in a business environment setting. Other desired languages are German, French, Italian, Spanish (B2 Level);Attention to detail;High degree of customer orientation;Good problem‐solving and analytical skills;Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement;Experience working with third‐party auditors / customer portals (Plus);Experience in an international environment or similar (Plus).What Do We OfferAttractive compensation package;Health Insurance for you and your family members (Optional);Life Insurance (*applicable for FedEx positions with a permanent contract);Pension Fund (*applicable for FedEx positions with a permanent contract);Hybrid Working Model (2 days working from home and 3 days working at the office);Training to get you started and on‐the‐job learning opportunities;Extensive learning resources to further develop your skills and knowledge;Tuition Assistance Program (*applicable for FedEx positions with a permanent contract);Employee Assistance Program for you and your family in difficult life situations;Employee reduced‐rate shipping;Great career opportunities;Schedule - daily shift Monday to Friday.Application Process We'd love to know you better! Submit your application by uploading your CV in English. After the online phase, the most successful candidates will be invited for an interview. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we're ready to invest in your development.FedEx is an equal opportunity employer and we are committed to a diverse and inclusive workforce that provides growth opportunities for all.#J-18808-Ljbffr