Job Description
We are seeking a highly skilled Reporting and Automation Specialist to join our team. The ideal candidate will have experience in data management and reporting tools, as well as strong analytical skills and finance knowledge.
This role is responsible for developing and maintaining Power BI dashboards for SSC operational performance, refining processes, and procedures to support. You will also leverage technical expertise to develop and manage service performance management tools and reports for multiple departments and units.
* Build and maintain Power BI Dashboards for SSC operational performance, refining processes, and procedures to support.
* Leverage technical expertise to develop and manage service performance management tools and reports for multiple departments and units.
* Analyze business report and automation requirements by conducting information gathering sessions with clients and gaining understanding of business needs.
The successful candidate will be able to identify trends and opportunities for improvement, suggest innovative tools and leading practices, and respond to inquiries from stakeholders on management reporting and data analysis requests.
Required Skills and Qualifications
To succeed in this role, you will need:
* 2+ years of relevant experience with performance KPI and reporting in a service organization.
* Strong experience with data management and reporting tools such as Power BI (mandatory) and knowledge of SAP tables & queries.
* Experience with Power Automate/Power Apps or other LCNC platforms.
* Strong Excel skills (Power Query, advanced formulas, pivot tables, lookups, macros, and charting).
Benefits
We offer a range of benefits, including:
* Hybrid working model;
* Flexible working hours;
* Health & Life Insurance;
* Meal allowance paid in Meal Card;
* Additional Days off: extra vacation day, employee's birthday, volunteering day.
Others
You will have the opportunity to:
* Grow professionally inside the Company;
* Participate in multicultural projects;
* Interact with stakeholders at multiple levels of the organization.