Ensure system visibility, performance, and reliability through the configuration, operation, and continuous improvement of monitoring tools, guaranteeing proper correlation between technical metrics and business indicators.
Responsibilities
Configure, manage, and optimize tools such as Grafana, Zabbix, and Dynatrace
Ensure integration of monitoring platforms with ITSM tools
Monitor critical environments, ensuring high availability and performance
Analyze technical metrics and correlate them with business indicators
Identify patterns, recurring incidents, and improvement opportunities
Propose and implement enhancements to existing monitoring solutions
Create executive and operational dashboards to support decision-making
Support technical teams in incident analysis and troubleshooting
Requirements
Proven experience configuring and operating Grafana, Zabbix, and Dynatrace
Strong analytical skills to interpret technical and business data
Experience operating monitoring platforms in production environments
Ability to identify gaps and propose structural improvements
Critical mindset, detail-oriented, and problem-solving focused