Spare parts management is a critical function within any organization. As part of our team, you will be responsible for overseeing the entire process from quote to delivery.
Your Key Responsibilities:
* Manage customer requests for spare parts and ensure timely fulfillment
* Prepare quotes in our system and send out customer offers or handle web service requests
* Coordinate with finance on payment terms and manage logistics according to region-specific requirements
* Handle returns and claims related to spare parts and maintain accurate customer data
Requirements:
* A relevant diploma or degree in trade, languages, logistics, or IT
* Proficiency in additional languages is an asset; expertise in Excel and our systems; knowledge of SAP is beneficial
* Exceptional communication skills, both written and verbal, and ability to work independently and under pressure