German Community Standards Moderator Porto
About the job German Community Standards Moderator Porto
Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal's most vibrant cities.
This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.
Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)
Contract Type: Permanent
Relocation Package: Includes flight and temporary accommodation ( up to 3 weeks)
Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position
Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations
Audit and moderate content on a well-known social media platform
Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)
Maintain up-to-date knowledge of platform policies, tools, and client services
Protect user data and uphold compliance protocols
Identify trends, report issues, and help ensure high-quality user experiences
Proficient in German (C1 level) and fluent in English (B2 or above)
Comfortable with PC navigation and digital platforms
Excellent communication skills — written and verbal
Ability to work independently and within a team
Strong attention to detail and patience in repetitive, fast-paced environments
Flexible with work schedules, including night and weekend shifts
Previous experience in a related field is a plus, though not required
Strong customer service orientation is highly valued
Meal allowance provided
Full training included
Supportive team environment with career development opportunities
Work at a modern, accessible location in the heart of Porto
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