Job Description
We are seeking a highly skilled Hebrew Language Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch customer support to our clients via phone, email, and chat in Hebrew.
You will be working closely with our team to ensure that all client inquiries are addressed in a timely and professional manner. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has strong communication skills.
Required Skills and Qualifications
* Advanced Spoken and Written Hebrew Skills: C1 level (Mandatory)
* Intermediate Spoken and Written English Skills: B1 Level (Mandatory)
* Good Computer User Skills: Mandatory
* Ability to Generate Empathy in Written Form:
* Good Communication Skills:
* Customer Orientation and Troubleshooting:
* Ability to Manage Time and Meet Goals:
Benefits
We offer a range of benefits to our employees, including:
* Attractive Salary:
* Paid Education and Career Development Opportunities:
* Full-Time Employment Contract:
* Vacation and Holiday Bonuses:
* Loyalty Bonus:
* Career Path:
* Great Working Atmosphere and Friendly Team Spirit:
* Learning New Skills:
* Bonuses for Recommending New Employees:
Working with Us
We are a global multinational customer experience specialist providing consulting, customer service, sales, technical support, and collections services through our extensive network of contact centers and remote agents. We are 30,000 customer experience specialists in over 69 contact centers in 26 countries, providing services in 33 languages to global brands in a variety of industries.
We are committed to equal opportunities between men and women. At Transcom, we're relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom, taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others is just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.
Language Requirements
This role requires fluency in both Hebrew and English. You will be communicating with clients in Hebrew and using your English skills to understand and respond to complex issues.