Company Overview
Founded in 1995, we are an international tech consulting company certified by Great Place to Work and ranked second in The Best Workplaces 23. We offer innovative solutions to support our clients in their digital transformation. Our team comprises over a thousand talents specialized in various technologies, with offices in Portugal, Spain, the Netherlands, Brazil, Ireland, and the USA. Over the years, we have grown and expanded, always staying true to our core values of excellence, innovation, and customer satisfaction. Today, we are a leading player in our industry, known for delivering cutting-edge solutions that exceed our clients' expectations.
Job Title: Support Engineer
Noesis is seeking a Support Engineer—an individual who thrives on solving problems and is excited about new challenges. This role requires the ability to adapt to new technologies and support transformation programs. The ideal candidate will demonstrate dedication, persistence, follow-up, effective time management, and exceptional customer service with excellent communication skills.
Requirements
* Experience supporting Digital Channels and Marketplace applications, especially in micro-sites and distributed architectures via APIs / Micro-Services
* Experience working with ITSM systems (e.g., ServiceNow)
* Basic SQL knowledge
* Experience with Application Performance Monitoring (APM) tools like Dynatrace is preferred
* Experience consulting logs in Kibana from a user perspective is preferred
* Python programming experience is a plus
* Availability to provide out-of-hours support
Work Regime
Hybrid (twice a week in the office)
Join Us
If you meet these conditions and wish to join an innovative organization that invests in its talents' training, please send us your application. Let's innovate together!
All our recruitment processes are based on equal opportunities, valuing each person's competence and potential, and ensuring no discrimination based on gender, ethnicity, sexual orientation, age, religion, or physical condition.
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