Overview
What you can expect
The Sales Director is a senior role responsible for leading and managing a sales operation to drive high performance, productivity, and the delivery of sales results for our clients. This includes fostering strong client relationships by cultivating long-term partnerships, ensuring the delivery of high-quality sales service, and embedding a culture of sales. The Sales Director is also responsible for developing and implementing operational strategies aimed at achieving performance metrics and delivering value-added solutions to accounts. The primary focus is on meeting performance targets while keeping the team motivated, engaged, and aligned with the organization's goals.
Responsibilities
* Develop and implement effective sales strategies aligned with company goals and market trends;
* Lead, mentor, and motivate the sales team to achieve individual and team sales targets;
* Establish sales objectives, KPIs, and performance metrics; monitor and analyze results to drive continuous improvement;
* Build and maintain strong, long-lasting customer relationships by partnering with them and understanding their needs;
* Identify emerging markets and market shifts while being fully aware of new products and competition status;
* Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction;
* Prepare and present sales reports, forecasts, and budgets to senior management;
* Foster a high-performance sales culture with clear cadence, recognition, and accountability;
* Collaborate effectively with other areas (e.g., Business Development, Operations, Finance, HR) to drive business growth;
* Ensure compliance with company processes, policies, and regulatory requirements
* Ensure compliance with TP processes, policies and codes, including but not limited to TOPS/BEST, Global Information Security Policies (GISP), Information Security Standards (ISS), Privacy, Human Resources, Corporate Social Responsibility, among others, as well as legal and regulatory requirements.
Qualifications
* Higher Education Degree (preferential);
* Fluent in English (mandatory);
* 10 years managing sales operations (any level e.g., team leader to ACM to CCM, mandatory);
* 3-5 years of leading an outbound B2B sales operations (ideally but not essentially in digital advertising environments) – (Senior position OD and above);
* Experience managing HC of +150 salespeople (mandatory);
* Defined experience in being 1)Strong communicator, 2)embedding sales cultures, 3)stakeholder management, 4)financial management (p&l), 5)improving processes & 6)team development.
Benefits
* Excellent work opportunity in a dynamic leading multinational company;
* Attractive quarterly & annual bonus scheme for on target performance;
* Possibility of cooperation with leaders in various industries;
* Investment in training and personal development;
* Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
* Health Insurance;
* Free language courses, sport activities and organized events;
* Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP
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