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Travel Advisor / Portuguese Customer Support - based in Porto, Porto
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Client:
Cross Border Talents
Location:
Porto, Portugal
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
7
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Do you wish to live in the vibrant city of Porto while working in a multinational environment surrounded by international colleagues, music, food, and wine? Come check this out
Assist customers via multiple channels (email or phone) in an enthusiastic and professional manner.
Support customers in managing reservations, cancellations, and billing inquiries.
Attract potential customers by answering questions about car rental bookings, suggesting options, and providing information to meet customer needs.
Gather customer information and enter it into the platform.
Respond promptly to contact requests.
Help build a strong brand commitment for our client.
Requirements
- Fluent Portuguese speaker (C1+) and good knowledge of English (B2).
- Availability to work in shifts and rotating schedules.
- Excellent communication skills, empathy, and team spirit.
- Ability to identify customer needs and propose quick solutions.
- Valid work permit from Portugal or EU ID.
- Benefits include language bonus, wellness sessions, relocation package, and comprehensive health and life insurance.
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