Reporting Specialist for DJI - Lisbon, Portugal
Lisboa, Portugal, PT
Come and work with us.
We are looking for a talented and accomplished
Reporting Specialist
to join our team.
The purpose of this role is to directly assist the reporting team by collecting and reporting all KPIs data from Foundever Operations, Supporting Departments and Leadership.
As a
Reporting Specialist
, your daily responsibilities will include:
Under limited supervision, prepare and maintain databases & statistical reports used in financial/quality/performance management decision-making.
Investigate and analyze data and decide upon alternatives to complete assignments.
Assemble and assess statistical information from system databases and other sources.
Independently plan, prepare and maintain business unit reports critical to organizational success/profitability and meeting client expectations.
Investigate, analyze and assess trends and campaign/brand activity.
Monitor, evaluate and assess unit productivity on a daily basis.
Communicate with the manager on a daily basis to resolve problems/issues, assess scores/trends and maximize efficiency.
Additional operations support duties as assigned.
Creation of "ad hoc" reports under short timelines.
Takes personal responsibility to understand and comply with all company and client security requirements and policies.
To succeed in the role, you will need to have:
Native or proficient level of
English
- mandatory
Advanced level of
Portuguese
is a plus
Strong computer, communication and analytical skills.
Strong knowledge Microsoft Excel
Microsoft Access/Database skills appreciated
Power BI experience is highly valued
VBA knowledge/experience is highly valued
SQL knowledge/experience is highly valuedSAP Business Objects knowledge/experience highly valued
Data Architecture knowledge/experience is highly valued
Ability to collect and assess large sets of data, dashboard creation and KPI evaluation.
Ability to manage multiple tasks simultaneously
Ability to work with minimal supervision, make independent decisions and solve complex problems
Strong understanding of the call center industry and operations
Ability to work in a dynamic, fast-paced environment
Demonstrated ability to develop professional relationships and interact with all levels of internal and external clients
Solution driven mindset
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Lisbon, Portugal
Availability to
work 100% from our site in Santos
Availability to work Monday to Friday: 09:*******:00
Education and experience.
Minimum - 12 months of experience in Reporting/WFM role or experience in leadership
Preferable college degree or related work experience
Benefits.
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!
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