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Do you want to live a rewarding career, on behalf of the world's most exciting brands?
Join our client's multicultural team and make a real impact on our client's business every day.
We are looking for aTechnical Support Advisorto provide excellent customer support, maintaining quality & improving performance daily.
If you love helping others and have a natural curiosity, we are a perfect match.
Grow with our client, showcase your skills, build your career, and enjoy working in a people-focused global company.Responsibilities:As aFrench Speaking Advisor, your responsibilities include: Assist viewers via phone and/or chat with various queries Provide account and application support, especially regarding software functionality Offer technical support and troubleshoot system configurations and network settings Respond accurately and promptly to viewer inquiries Requirements:To be selected as a French Speaking Advisor, you should have: Native-level proficiency in French (written and oral) and fluent English (B2) A passion for entertainment and media Excellent communication skills, empathy, team spirit, and customer focus Familiarity with digital streaming services and devices Eligibility to work in Portugal, either with an EU passport or valid work permit Benefits:Competitive compensation package (14 monthly payments plus bonus) Monthly meal allowance via voucher card Private health insurance Personal and career development programs with mentoring Opportunity to work in a multicultural environment with over 75 nationalities Modern amenities, discounts, free medical appointments, social activities, and internal events Potential for inter-company mobility worldwide Base salary: €895 gross/month over 14 months Performance bonus: €100 gross/month (12 payments/year) Transport allowance: €20/month Meal allowance: €7.23/day Company-provided accommodation for €280/month (bills included), available to international candidates Additional Details:Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: Healthcare, Non-profit, Government Referrals can double your chances of interview success at Speakit.
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