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Spanish/french social media customer care specialist - hybrid

Setúbal
RECRUITERS
Anunciada dia 21 maio
Descrição

Exciting Opportunity for French or Spanish or Italian Speaking Professionals in Portugal! Are you fluent in one of these languages (C2 level) and based in Portugal?Looking for a fresh challenge in your career or ready to grow in the customer service sector?If so, this could be your perfect role!Location: Carcavelos (2 days on site)Salary: €920 + €300 Language Bonus + Meal Allowance + Performance Bonus (up to €137.33/month)Deadline: 21/05/2026Contract: 6 FTCOur client, a European leader in the leisure gift market, is all about creating magical experiences. From adventure and well-being to gastronomy and memorable stays, they offer customers the widest variety of gift experiences in Europe.If this sounds exciting, read on!What we're looking for:- Fluent French or Spanish or Italian (C2 level) – required.

* Fluent English – strong speaking and writing skills - required
* Experience in social‐media customer service or external review platforms
* Excellent digital communication and strong writing skills
* Ability to thrive in a fast-paced, dynamic environment.Your role will include:- Assisting customers with orders, exchanges, and upselling opportunities.
* Responding to customer messages across Facebook, Instagram, Linked In and other platforms always with a professional, friendly tone
* Acting as a brand ambassador, ensuring all public interactions reflect messaging and brand values
* Working closely with the Social Media team to keep communication aligned and consistent
* Spotting recurring issues and suggesting improvements to enhance the customer experience
* Preparing regular reports on customer interactions, trends, and key insightsWhat's in it for you?- Competitive salary
* Comprehensive training to help you succeed. - 4 weeks. Fully paid.
* Work from ANY country for up to 20 days/year remotely!
* Monday-Friday schedule (8 am-5 pm).
* Health and life insurance provided by the company.
* Weekly events and activities to keep you engaged and motivated.
* Direct employment with the client.
* Exciting opportunities for career growth!

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