We are looking for a IT Demand & Portfolio Manager to join our Client's team under a hybrid work model in Lisbon.At Hexa Consulting, we are more than an IT consulting company — we are a place where technological talent grows.
Based in Portugal, we value transparency and a people-first approach, helping professionals take the next big step in their IT careers.
Our mission is to build strong relationships and support the development of every team member.With projects in Nearshore, Time & Material, Service Management, and Tech Academies, you will find opportunities to learn, innovate, and grow in your career.Key Responsibilities:Manage the full Demand process, ensuring proper intake, triage, prioritization, and routing of IT requests and initiativesEnsure all stakeholders understand and follow the defined Demand management processSupport the categorization and classification of incoming IT requestsMaintain and update the Demand portfolio, ensuring accuracy and visibility across all initiativesContribute to portfolio governance and reporting, ensuring transparency on request status and progressIdentify obsolete or inactive requests and coordinate with business areas for validation and closureImprove overall portfolio quality and efficiency through continuous monitoring and cleanupEnsure compliance with defined SLAs by following up on requests and removing blockersGather and clarify requirements with internal teams and business stakeholdersManage and deliver small-scale projects (BAU), ensuring timely and high-quality outcomesProvide clear communication and progress reporting to all involved partiesRequired Qualifications:Bachelor's degree in Management, Computer Engineering, Information Technology, or a related fieldStrong communication skills, with the ability to interact effectively with both technical teams and business stakeholdersHigh level of organization, attention to detail, and analytical thinkingInterest in project management, IT processes, and governance practicesProactive mindset and strong team collaboration skillsNice to Have:Knowledge or interest in portfolio and project management methodologiesFamiliarity with ITSM tools, request management systems, or project management toolsWhy Join Us?
Contract Type: Permanent / Employment or B2B, according to preferenceHealth Insurance: Comprehensive coverage for your well-beingHybrid Model: Flexible hybrid setup (1-2x per week in the office)Continuous Learning: Access to a Udemy Business subscription with thousands of courses and workshopsTeam Culture: A collaborative, relaxed, and innovative environmentIf you meet the above criteria and are ready for an exciting opportunity in a dynamic environment, send us your CV!