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We are looking for an Application Support to integrate a challenging project!
* Know in depth the applications/services and their aspects of integration with the business, in order to make efficient and effective continuous application delivery.
* Know the procedures and participate in the application continuous delivery automation process.
* Resolution of incidents, issues and performance problems arising from continuous application delivery.
* Ensuring that analysis requests are resolved quickly and within agreed service levels.
* Communication with the Application Development/Techniques teams.
* Construction and updating of knowledge databases, documentation and support materials for the team.
* Analysis, documentation and implementation/improvement of automatic processes and internal tools.
What do I need to bring:
* Domain Commands/Navigation Shell Unix.
* Shell Scripting.
* SQL SERVER and DB2.
* Knowledge of IT standards/good practice tools with ITIL, ISO20000, PCIDSS.
* Ability to apply creative solutions to complex automation problems.
* Understanding ability to solve problems related to problem analysis and application performance.
* Ability to work with multidisciplinary teams in a business environment.
* Fluency in Portuguese and English.
What Will Be Valued
* Knowledge in Java.
What can Syone offer me?
* Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
* Strong IT training plans;
* Professional evolution with intervention in ambitious technological projects, both national and internationally.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
* IT Services and IT Consulting
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