What you will do. A glimpse in your role:
As a key member of our Financial Planning & Analysis (FP&A) team, you will focus on the Operations side of the business – including Refunding, Processing, and Payments.
Your role combines financial analysis, business partnering, and strategic support to drive performance across global operations.
You will:
* Analyze and interpret actual performance and partner with SVP Operations and Country Managing Directors to identify efficiencies and business opportunities.
* Support forecasting, budgeting, and reporting processes, ensuring accuracy and timeliness.
* Build trusted relationships across departments to provide meaningful insights for data-driven decision-making.
Every action has an impact. You will make a difference here if:
* Partner with Accounting to understand actual results and manage the month-end closing process.
* Deliver monthly performance analyses (Actuals vs. Budget vs. Prior Year) to senior stakeholders.
* Manage and enhance budgeting and forecasting models for Operations in collaboration with the FP&A team.
* Provide analytical support to SVP Operations and Country MDs to optimize financial and operational decisions.
* Conduct analyses on processing costs, refund errors, unsuccessful payments, and recommend corrective actions.
* Identify and propose process improvements across operations to enhance efficiency and profitability.
* Analyze refund cost performance and ancillary revenues (e.g., Forex, Cash Fee) across markets.
* Support the VP FP&A and CFO with strategic initiatives linked to operations.
Key competencies to empower your journey. You'll drive towards success if:
* Strong Excel modelling and analytical skills with the ability to manage and interpret large data sets.
* Solid understanding of accounting principles and financial statements (P&L, Balance Sheet, Cash Flow).
* Proven ability to identify key business performance drivers and translate them into actionable KPIs.
* Experience with reporting tools such as Hyperion, SmartView, or Essbase is a strong plus.
* Knowledge of VBA, Power Query, Power Pivot, or DAX is an advantage.
* Fluent in English (written and spoken).
* Strong business acumen with a commercial mindset and value-driven approach.
* Excellent communication and presentation skills in a multicultural environment.
* Self-motivated with a proactive, problem-solving, and "can-do" attitude.
* Strong prioritization and multitasking abilities under tight deadlines.
Together, we go further:
At Global Blue, we believe great work happens when talented people collaborate in a supportive and inspiring environment.
Here's what you can expect:
* A role in a fast-growing, international company at the intersection of finance and operations
* Continuous opportunities for professional development and career growth
* A truly multicultural workplace, collaborating with colleagues worldwide
* A dynamic, forward-thinking culture built on innovation and shared success
* A range of employee benefits, including:
* Employee referral program
* Team-building activities and events
* Annual celebrations and company gatherings
At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.
Feels like you? Explore further
Let's write the future together: apply now
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