PbCTS Project Executive /b /ppbr/ppbCompany Role Description /b /ppFounded in ****, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis.
Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization.
With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth.
/ppThe Project Executive is responsible for ensuring success and completion of CTS projects, supporting the Project Manager, liaising with customers and suppliers to guarantee complete satisfaction.
To support our Clinical Trial Services (CTS) department using solid project management and key account management skills to successfully see a project through to completion and to achieve Clinical Trial Supply (CT) group sales target (AOP).
/ppbr/ppbRole Accountabilities /b /ppExpected Responsibilities for the CTS Project Executive are: /ppbCustomer Account and Sales Operation Management /b /pulliProvide proactive communication and excellent customer service to build and nurture client loyalty, trust, and satisfaction.
/liliWorking with the Project Managers and Snr Director to ensure the accurate and successful delivery of CTS projects against agreed KPIs and timeframes.
/liliPrompt effective response time for internal and external communication.
/liliEffective handling of all sales activities from order enquiry through to shipment.
/liliResolve queries and complaints in accordance with TPG SOPS or inform PM and Snr CTS Director in a timely manner.
/liliLiaise with vendors to elevate competitive advantage through value and sourcing solutions.
/liliDevelop and maintain CTS Vendor database.
/liliLiaise with customers to ensure timely and accurate delivery of projects.
/liliComplete sales activities including sourcing enquiries, quotes and order execution.
/li /ulpbDepartment Admin liaison /b /pulliEnsure all Customer records and Trackers are accurate and up to date with all CT projects and related information.
/liliMaintain all documents used to aid internal communication and reporting are accurate and up to date.
/liliEnsure all logistical aspects of project delivery are communicated in a timely and accurate manner with the necessary department.
/liliEnsure compliance and traceability opposite product integrity throughout the procurement/project supply chain.
/liliEnsure all license documentation and QA related activities are in place and being managed opposite CT orders and project delivery.
/liliEnsure any risks identified are escalated to the PM and Senior Director in a timely manner.
/liliWork within current quality, regulatory and Company requirements.
/liliWork closely with the finance team to ensure that all financial aspects of project delivery are communicated in a timely and accurate manner.
/liliWork closely with all departments within the organization.
/liliUnderstand and work within the constraints of customs, import and export regulations for global shipping and complete necessary shipping documents.
/li /ulpbr/ppbDesired Candidate Profile Capabilities /b /ppRequired: /pulliBachelors or equivalent experience.
/liliHave the right to work in the UK.
/liliExcellent verbal and written communication skills in English.
/liliFamiliarity with project management tools, Microsoft Teams etc.
/liliAbility to work as an individual contributor in a Results-Focused work environment.
/liliMust have clinical trial sourcing experience.
/li /ulpSoft skills: /pullibCustomer Orientation /b: The ability to demonstrate concern for satisfying one's external and/or internal customers.
/lilibProblem-solving /b: Able to handle difficult or unexpected situations in the workplace as well as complex business challenges.
/lilibResults Orientation /b: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
/lilibCommunication /b: Able to communicate in a clear, appropriate, effective, and efficient manner in various situations.
/lilibProject Management /b: Able to effectively coordinate a project from start to finish; using effective communication, interpersonal skills, and organization to complete projects within defined parameters and timelines.
/li /ulpbr/ppbCompensation Benefits /b /pulli€39,****** per year plus commissions /liliAttractive performance incentive plan /liliVacation, Volunteer and paid sick leave /li /ulpbr/ppbTanner Pharma Group's Core Values /b: Everything we do at Tanner Pharma Group is dictated by our values.
We take them very seriously, and we're proud of this unwavering commitment.
/ppCheck out view our core values and learn more about our company.
/ppCandidates may be required to organize reference calls upon request.
Confidentiality will be respected.
Additionally, Pre-employment drug and background screening will be required.
/ppbTanner Pharma Group is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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