Job Description:
Responsibilities - your mission:
You will join a recently created team in charge of transverse activities in Quality for Customer Services & Cross-Programmes leading quality process management, quality standards integration, change & quality mindset, customer centricity, strategy, performance and communication. The Job Holder will contribute to increase quality footprint in the business by interconnecting & building synergies among the team transverse scope : as such, the Job Holder responsibilities will equally be split between Process Quality Manager role and Quality Standards deployment role.
Process Quality Manager role:
Due to the nature of its process advising, supporting and defining role, the Process Quality Manager is intended to be a strong pillar in the Process Management to cover the process related advising, monitoring and surveillance activities.
The Job holder will be responsible to:
- Ensure consistent application of process management guidelines in line with EN9100 standard
- Ensure process referential (Competences, Resource Models, Documentation Plan, Process networks, Deployment Areas) is up to date, managed and continuously improved
- Support proactively the Process Management Team(s) to manage the process referential and continuously improve the Process maturity
- Ensure that any process change received is well addressed by checking the consistency of the process changes and their associated impacts
- Collaborate with local and central Process Management Team(s) to improve Airbus Business Process management
- Assure Process adherence implementation and effectiveness by controlling the progress and adherence results collection
- Assure quality of Process deliverables and Process Surveillance Plan,
- Check process resources, performance indicators, surveillance plan, compliance, etc…
- Prepare Process Maturity assessments by ensuring that all the process maturity criteria are fulfilled by the process(es)
- Monitor action plan follow-up, Risks and Opportunities
- Ensure Best Practices and Lessons Learnt integration in our ways of working
- Ensure systemic root cause analysis on our top irritants by applying quality management methods e.g. PPS, 9S,, Pareto, Five-Why, Ishikawa, …
- Contribute to effective process implementation (e.g. communications, awareness, documents, Tools, …)
Additionally you will contribute and/or lead other activities as part of the transverse portfolio of the team.
Requirements - our ideal candidate will have:
- A diploma/master's degree in the field of aerospace engineering, quality management or a comparable qualification acquired in another way
- Professional experience in quality management
- Knowledgeable on Quality management methods e.g. PPS, 9S, Pareto, Five-Why, Ishikawa, Lesson Learned and Benchmarking, Failure Mode and Effect Analysis, Advanced Product Quality Planning, Quality Gates
- Good communication, stakeholder management and customer-oriented skills
- Analytical and systemic mind-set
- Reliable, proactive, pragmatic, resilient and assertive
- Accurate work ethic
- Business fluent English (French desirable)
- Experience in MS Office and G Suite
- Leadership skills and ability to convince and influence
- Strategic mindset
- Change and Project Management skills on cross functional and transnational projects
Benefits - what's in it for you:
* Diverse career opportunities within Airbus European core countries or in other regions around the world
* A hybrid working model, allowing you to combine onsite and offsite work
* A modern office well connected to public transportation
* A motivated and fun crew to grow and build and shape the GBS together
* An intense and exciting onboarding experience
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Portugal SA
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Quality Management System