Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Join us for the Content Moderator / Customer Service Agent with Italian - Portugal (on-site) role at Velenosi & Meredith Consulting.
Job Details
Posted: 1 day ago. Be among the first 25 applicants.
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About the Role
Position: Content Moderator / Customer Service Specialist with Italian Portugal (on-site)
Do you speak Italian fluently and have strong English skills? Are you passionate about online safety and helping users? Join our international team in Portugal (Lisbon or Porto) to ensure a secure user experience and provide top-tier support.
Location: Lisbon or Porto, Portugal (On-site)
Requirements: EU Passport, Italian (C2/native), English (B2+)
Contract: Full-time, with rotational shifts across weekdays and weekends
Relocation support: Provided for international movers
Responsibilities
- Review and moderate user-generated content according to platform policies
- Handle user inquiries via chat, email, or internal tools with professionalism
- Escalate violations or complex cases following protocols
- Enforce safety guidelines to protect online communities
- Maintain logs of interactions and moderation actions
What We Offer
- Relocation assistance (travel + accommodation)
- Full onboarding and paid training
- Multicultural team environment in sunny Portugal
- Modern office facilities and supportive leadership
- Career growth opportunities in digital services and operations
Help make the digital world safer while advancing your international career. Apply now and join a purpose-driven team in Portugal
Contacts: giuliano.cani@cbtalents.org
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