Technical Onboarding Specialist
We are strengthening our team with a highly skilled professional to support a long-term project focused on technical onboarding, configuration, and advanced troubleshooting for a global enterprise client.
Job Description
The successful candidate will act as a technical reference for installation, configuration, and debugging activities. They will troubleshoot complex issues across distributed environments using Java, logs, and system analysis. The specialist will configure the product through property files and client-specific integrations, support deployments, environment management, and production operations.
What You Will Do
* Provide technical expertise in installation, configuration, and debugging activities
* Troubleshoot complex issues across distributed environments using Java, logs, and system analysis
* Configure the product through property files and client-specific integrations
* Support deployments, environment management, and production operations
Required Skills and Qualifications
The ideal candidate will have:
* Proven experience with Java (minimum 2 years; hands-on debugging required)
* Strong troubleshooting skills in distributed or high-performance systems
* Solid understanding of JVM memory, threading, and performance
* Experience in client-facing technical roles (Customer Success Engineering, Technical Consulting, Professional Services, etc.)
* Knowledge of RabbitMQ, Zookeeper, Cassandra, Docker, or Ansible is a strong plus
* Excellent communication in English (spoken and written)
* Full remote availability based in Portugal
Benefits
The position offers:
* A long-term, stable position supporting a major international project
* Close follow-up and support from our team
* A technically challenging environment working on mission-critical, high-performance systems
* An opportunity to grow in a hybrid role that combines engineering depth with direct client impact