Job Purpose:The Master Data Management (MDM) Manager will be responsible for leading and continuously improving the global MDM operations within ManpowerGroup GBS.
This role will play a key part in the design, implementation, and governance of end-to-end MDM processes across functional areas such as R2R, P2P, OTC and FP&A, ensuring alignment with global finance transformation objectives and data integrity across systems.Acting as a strategic partner MDM Manager will lead the MDM Supervisors and Analysts, promote a data-driven culture, and ensure that master data processes support compliance, operational efficiency, and business growth.
This role demands both strong leadership and deep technical knowledge of data management in a shared service or CoE environment.Responsabilities:Strategic Leadership & Governance· Own the global Master Data Management strategy and execution roadmap.· Define, implement, and enforce global standards, policies, and procedures for master data across all key domains (Customer, Supplier, Financial, Organizational).· Collaborate with Finance leadership and Global Process Owners (GPOs) to ensure alignment of MDM with broader transformation initiatives.· Drive adoption of best practices, standardization, and continuous improvement across global MDM operations.· Serve as key point of contact for internal/external audits regarding MDM controls and documentation.Other Specific Functions /Duties, Relationship & Metrics · Ensure timely and accurate execution of master data creation, updates, and deletions while maintaining high data quality standards.· Monitor KPIs and SLAs for MDM activities; proactively identify and resolve bottlenecks or compliance gaps.· Oversee issue resolution, root cause analysis, and implementation of corrective actions.· Lead initiatives for automation, digitalization, and system enhancements in collaboration with IT and Data & Analytics teams.Leadership and People · Lead, coach, and develop a global team of MDM Supervisors and Analysts, promoting a high-performance and inclusive culture.· Define clear goals, performance metrics, and development plans for the MDM team.· Promote cross-training and succession planning within the MDM function.· Foster collaboration with other finance towers, GPOs and external partners.Technical Competencies:· Minimum of 5 years' experience in MDM similar role.· In depth knowledge and understanding of the mechanics in the MDM process stream and how these fit into the end-to-end financial process environment.
· Experience in a Global Business Services environment or multi-national company experience.