Are you passionate about the travel and tourism industry?
We are seeking individuals to work as customer service agents in an international setting.
Key Responsibilities:
* Booking Management: Alter, cancel, or create new reservations
* Assist clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending potential requests
* Reservation Back-Office Management: Issue, modify, and cancel reservations
Requirements:
* Native level of German and good level of English
* Enthusiasm about traveling and the tourism industry
* Knowledge of the value and impact that a good customer experience can create
* Attentive listener, comfortable and skillful at communicating with people
* Energetic, innovative, and proactive at a fast pace
* Excitement about intercultural communication and expatriate lifestyle
* Will relocate to Portugal for an international career and life experience
What's in it for you?
* Two-year contract, renewable
* Full-time work schedule (40h/week) on rotating shifts between 7am and 9:30pm