About The Role Are you a customer service professional who speaks fluent French and English? We have an immediate, urgent opening for aCustomer Service Representativesupporting a major globalPayment Solutions AccountinLisbon, Portugal ! In this role, you will assist users with payment‐related inquiries, ensuring secure, high‐quality support. This is a 6‐month contract (CDD) perfect for individuals looking to gain experience in the fast‐growing fintech and payment solutions sector.Salary & Financial PackageBase Salary: €930 per month (Paid across 14 months per year, giving you extra holiday and Christmas payouts!)Performance Allowance: €65 per month (Paid across 11 months per year)What We Are Looking ForLanguages: Native or fluent (C1/C2) in French, paired with a solid C1 level in English. Note: Candidates must be able to achieve a C1 score on the Harver English assessment during the selection process.Experience: A minimum of one year of experience in Customer Service, with a proven, strong customer‐oriented approach.Flexibility: Comfortable working a 24/7 rotational schedule, including night shifts.Key ResponsibilitiesDeliver exceptional customer support to French and English‐speaking users regarding their payment accounts and transactions.Handle inquiries with a high degree of empathy, security awareness, and professional communication.Maintain accuracy and quality standards in a fast‐paced environment.How To Apply This is anurgent vacancywith a start date approaching quickly. Click "Apply Now" to upload your CV in English or French, and a recruiter will reach out to guide you through the Harver English assessment!#J-18808-Ljbffr