Job Title: Russian Speaking User Support Coordinator
Description:
* Deliver outstanding customer service via phone, email, and chat.
* Resolve inquiries efficiently and professionally to ensure satisfaction.
* Collaborate with colleagues to maintain high service standards.
* Work with internal tools and stay up to date through regular training.
Requirements:
* Native Russian speaker.
* Fluent in English (C1 level).
* Valid European passport or Portuguese work permit is required.
* Immediate start is expected.
* Must be willing to work rotating shifts, 24/7 Monday to Sunday (8 hours/day).
* Two rotating days off per week are provided.
* Must be located in Porto – on-site role only.
Benefits:
* This role offers a unique opportunity to develop your skills and knowledge in customer support.
* You will work in a dynamic team environment where collaboration and open communication are valued.
* A competitive salary package is offered, along with other benefits.