In compliance with Law No. 4/2019, of January 10, this job offer is exclusive to people with a Certificate of Disability equal to or greater than 60%.
Randstad Professionals is the business line of Randstad Group focused on Middle &T op Management Recruitment.
responsabilidades chave
Review, classify and/or remove content according to client guidelines;
Understand and remain updated on changing client policies and guidelines;
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team;
Participate in process improvement initiatives that improve quality and efficiency of work;
Participate in continuous training programs and workgroup discussions for optimal development in the role;
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
competências
Education (12th Grade Completed Compulsory required);
English B2 + Portuguese (C2/Native) and/or Spanish/French/German/Dutch/Italian (B2 and C1);
Strong coping, emotional resilience, and stress-management skills;
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies;
Strong attention to detail;
Comfort synthesizing and analyzing information from multiple streams;
Strong critical thinking and decision-making skills;
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported;
Ability to work differing rotations/shifts and non-standard work hours;
Flexibility in meeting changing business needs in a fast-paced environment;
Previous business process outsourcing, customer service, or content moderation experience is a plus.
principais benefícios
Integration in a solid and prestigious multinational company, leader in its sector;
Possibility of joining a dynamic team with a high potential, contractual conditions matching your proven experience and career development opportunities.