Deliver exceptional customer care by joining our premium concierge service team.
About the Role:
* We are seeking a native-level Dutch/Flemish speaker with excellent communication skills to manage requests from VIP clients via phone, email, and chat in Dutch/Flemish and English.
* The successful candidate will coordinate exclusive reservations and travel bookings tailored to client preferences and provide expert advice on luxury dining, events, shopping, and cultural activities.
* Responsibilities include handling urgent and complex requests with efficiency and discretion while ensuring an exceptional, personalized experience for our clients.
Requirements:
* Native-level Dutch/Flemish speaker with at least B2 level of English
* Experience in customer service, hospitality, travel, or luxury services
* Strong communication skills with a proactive and solution-oriented mindset
* Adaptable, detail-oriented, and confident in handling high expectations
Benefits:
* Ongoing training and professional development opportunities
* A dynamic and supportive work environment
* The chance to make a real difference in people's lives