B2B Software Technical Specialist
Expand your cloud business expertise as a B2B Software Technical Specialist.
Your responsibilities and impact will be:
* Provide technical guidance to companies addressing their IT concerns.
* Communicate with customers via phone, email, or online chat to resolve technical issues collaboratively.
* Determine relevant processes and offer feedback to other teams for improvement.
Key qualifications and interests for success:
* A native level of German and good English skills.
* Passion for the business sector and affinity for technology.
* Basic knowledge of technical issues including M365 technology, Active Directory troubleshooting, and API-related issues.
* Understanding of customer experience value and impact.
* Strong communication, negotiation, and problem-solving skills.
* Ability to work proactively at a fast pace and be energetic and innovative.
Benefits for international candidates:
* Reimbursement of initial flight expenses after 9 months.
* Airport pick-up service.
Lisbon offers an excellent environment to live in:
* Vibrant cityscape and rich cultural heritage.
* Delicious Portuguese cuisine and famous café culture.
* Friendly locals and happy-go-lucky urban lifestyle.
* Warm climate and sunny beach life next to the Atlantic.