Job Description
Palex Portugal is a leading company in the management and distribution of innovative hospital and research solutions, recruiting a Field Service Engineer.
Main Responsibilities:
* Provide instrument service and support for monitor/defibrillators and Respiratory Ventilators equipment.
* Perform installation, preventive maintenance interventions, equipment failure diagnostics and repair, quotations, initial operator training and security modification and upgrade.
* Manage workflow, client interfacing and company requirements providing the best customer experience and proper incident reporting.
* Escalate support needs to manufacturers.
* Answer client requests with part numbers, quotations and technical support.
* Collaborate with Backoffice and Key Account Managers.
Requirements
As a successful candidate you must have:
* A graduate degree in electronics or equivalent.
* At least 2 years' experience as a technician in a similar role.
* Experience in monitoring/defibrillators systems and Respiratory Ventilators equipment.
* Technical assistance in life support systems.
* Build cooperative relationships and work team.
* Proficient in Portuguese, English and Spanish languages.
* Proficient computer skills (MS Office).
Skills & Capabilities
The ideal candidate should possess:
* Plan, organize and establish priorities.
* IT and network integration projects.
* Teamwork and collaboration.
* Critical thinking.
* Flexibility and adaptability to a fast-changing environment.