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Customer service sales representative

Funchal
LumiMeds
Anunciada dia 13 junho
Descrição

About the Role

We’re hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach.

You will own the full conversion journey — from first touch to scheduled calls.

This role requires both:

* Consultative selling skills for inbound leads
* Confidence and persistence for outbound calling and follow-up

This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment.



What You Will D

* oConvert warm inbound lead
* sConduct outbound calls to re-engage cold or inactive lead
* sProactively reach out to potential patients through structured outbound campaign
* sEngage via phone, SMS, chat, and emai
* lEducate patients using approved, non-clinical messagin
* gHandle objections with empathy and confidenc
* eManage your own pipeline and prioritize follow-up
* sMaintain accurate CRM documentatio
* nMeet and exceed daily, weekly, and monthly conversion and activity KPI
* sCollaborate with care and operations teams for seamless onboardin

gThis is a phone-heavy role requiring strong follow-up discipline and consistent activity levels


.
Why You Should Work He

* reBase + uncapped commission (performance-driven earning potentia
* l)Fully remote positi
* onDirect impact in one of the fastest-growing sectors in healthca
* reStartup culture where performance is recognized and reward

edWe reward results, ownership, and executio


n.
How You Will Contrib

* uteDrive revenue growth through both inbound and outbound sales effo
* rtsIncrease patient conversion ra
* tesImprove follow-up systems to reduce lead drop-
* offHelp refine outreach messaging and sales processes as we sc
* aleMaintain strong pipeline hygiene and report


ing
This Describes

* You3+ years of sales experience (inside sales, telesales, or high-ticket sa
* les)Proven remote sales experience (requi
* red)Comfortable making 50+ calls per day when ne
* ededExperience in telehealth, healthtech, SaaS, DTC, or wellness prefe
* rredStrong hunter mentality with consultative selling abi
* lityTrack record of meeting or exceeding sales tar
* getsHighly organized and self-motiv
* atedProfessional-level English communication sk
* illsComfortable working U.S. business h
* oursProficient with CRM systems, Slack, Dialpad, and spreadsh


eets

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