Your new companyYou will be joining a growing organisation in the public-sector technology solutions field, specialising in digital document management and workflow optimisation for governmental entities. The company operates between the Iberian markets and is known for developing robust platforms tailored to the needs of public administration. With continuous investment in innovation and a strong expansion journey, the organisation is recognised for modernising administrative processes and supporting digital transformation initiatives across multiple regions.Your new roleAs a Junior Functional Consultant, you will play an active role in national implementation projects, supporting public sector clients through all stages of the software rollout. You will analyse business processes, translate user needs into functional specifications, configure the platform accordingly, and ensure that the solution operates smoothly within each organisation. You will also contribute to end‐user enablement by conducting training sessions and providing functional support.Responsibilities- Participate in requirement‐gathering sessions with end‐users and stakeholders - Analyse administrative workflows and identify optimisation opportunities - Configure and adapt the digital management solution according to customer needs - Produce functional documentation throughout the project lifecycle - Carry out functional and validation testing - Deliver training and ongoing support to users across multiple locationsWhat you'll need to succeed- Academic background in Public Administration, IT, Management or similar areas - Understanding of document management systems (advantageous) - Experience in public-sector functions or environments (advantageous) - Ability to communicate in English or Spanish (not mandatory) - Flexibility to travel nationally and occasionally internationallyWhat you'll get in returnYou will join an expanding business with a strong national footprint and a dynamic, collaborative team culture. You will have the chance to engage in impactful modernisation projects within public administration and develop your skills through hands‐on experience and continuous learning opportunities.Benefits include:- Exposure to innovative digital transformation initiatives - Supportive and energetic working environment - Growth and career evolution opportunities - Training and development pathway tailored to your progressionWhat you need to do nowDoes this sound up your street? Click 'apply now' to send us your CV, or to discuss the role further get in touch with our Digital Technology team on +351 21 782 6560 or via email at andre.rodrigues@hays.pt