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Portugal Customs Team Leader
Apply remote type Hybrid locations Portugal, Lisbon, 1500-180 time type Full time posted on Posted 10 Days Ago job requisition id R155004
Customs Services Team Lead
The Team Lead of Customs Process Administrator (CPA) is responsible within a team to coordinate and organise the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance. A Team Lead will receive extensive internal and external training as well as an online training for customs legislation and foreign trade, as well as daily support.
What we offer you
* We offer an exciting job opportunity in an internationally growing business environment characterized by high pace.
* You will work in a team with motivated and engaged people with a diverse background
* We have possibility to work from home for a few days per week.
* An attractive compensation package including an annual bonus based on the company’s performance
Key responsibilities
* Ensure timely and accurate completion of all Import & Export declarations, Transit Movements and Manifests.
* Ensure timely and accurate delivery of all financial activities relevant to MCS.
* Ensure all Customer needs are met or exceeded, within our Compliance Controls.
* Monitor team workload and highlight any risk to Team Manager, including Compliance & Training Team for any Compliance or Training requirements.
* Monitor and approve 1st request holiday applications, ensuring adequate HC in place to meet production levels.
* Arrange account cover for unexpected absence.
* Collate, analyse and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams.
* To ensure all Operating Manuals are reviewed regularly and updated where required.
* Ensure that work carried out complies with standard as defined in the operating Manuals.
* Continuously identify waste in processes, delivering improvements which will positively impact productivity (production) levels.
* Attend and Support Audits and Face to Face Customer Meetings
* Maintain a first-class business relationship with all customers and internal stakeholders.
* To support all growth initiatives and actively participate in creating innovative solutions.
* To be an active team member who will exchange knowledge and expertise.
* To ensure training is completed to allow you to cover all accounts.
* Proactively lead or actively participate in Customs related projects
* To engender team spirit and staff engagement.
* Deputise in the absence of Customs Manager/Senior Customs Manager.
* Carry out any reasonable request made by MCS Management and ALT.
This is how you reach your goal
* Customer requirements are met or exceeded (Internal & External)
* Statutory requirements met or exceeded
* Increase in productivity (production) levels YOY improvements
* Your ability to meet deadlines / Team ability to meet deadlines.
* Company targets and strategy is fully supported
Your profile
Technical Skills:
* Manifest Platforms / Terminal System (JUL)
* Must have: The course of Customs Broker Order - "Estágio Profissional de Acesso a Despachante Oficial”
* Gidwin Customs system
* Other PT Government systems and applications (Port Health, quality, phyto…) • Outlook and APM Web Mail
* Microsoft applications: Word, Excel, Access, Visio, PPT, Teams, SharePoint
* Ability to Update and View data within Maersk and brand systems to include but not Limited to: MODS, Maersk Reporting, Kewill, FACT, GCSS
* MCS Customs modules
* My Learning
* Workday
Soft Skills:
* Strong customer-facing and interaction skills with high-level of customer orientation
* Advanced English level
* Supervisory Skills/Management Skills
* Team engagement and support
* The ability to work under pressure to deadline
* Excellent communication skills and the ability to communicate at all organizational levels with a focus on collaboration and network behavior
* Support and live company values
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
About Us
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here.
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