Key role in ServiceNow implementation projects, focusing on business analysis and technical expertise to drive solution delivery.
Job Description
* Act as a bridge between stakeholders and technical teams to ensure ServiceNow solutions meet organizational needs.
* Lead workshops and requirements-gathering sessions, translating business objectives into clear functional specifications.
Key Requirements
* Bachelor's degree in Computer Science or related field.
* ServiceNow Certification is mandatory.
* Proven experience as a Business Analyst in ServiceNow implementation or transformation projects.
To be successful in this position, you will require excellent analytical and communication skills, with the ability to work effectively in a team environment. Strong understanding of IT service management and cybersecurity concepts is also essential.