An innovative EdTech company is seeking a Head of Customer (Student) Experience to enhance the full post-purchase journey for students.
You will design and optimize systems from onboarding through to program completion, improving retention and reducing refunds.
This role demands strong operational leadership and the ability to drive metrics that affect student satisfaction and revenue.
The position offers a full-time remote contract and a flexible schedule, with competitive compensation and the autonomy to make a significant impact.
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