Overview
Come and work with us.
Are you Czech native or fluent with strong communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you!
Our client is an online marketplace operated in a number of countries, offering heavily discounted goods which are mostly shipped to consumers directly from China.
Responsibilities
* Reviewing and annotating data based on provided guidelines and criteria.
* Ensuring accuracy and consistency in data labeling and annotation.
* Identifying and resolving discrepancies or ambiguities in data annotations.
* Collaborating with team members to maintain high-quality annotated datasets.
* Adhering to project deadlines and quality standards.
* Providing feedback on annotation guidelines and suggesting improvements.
* Maintaining confidentiality and security of sensitive data.
* Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.
Qualifications
* Native or proficient level of Czech (C2)
* Intermediate level of English (at least B2)
* Excellent listening and written/oral communication skills
* Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
* A motivated and enthusiastic personality
* Self-organized, planning and prioritization skills
* Dependable, reliable and able to perform duties with minimum supervision
* Ability to interact positively with peers and supervisors
* Patience, empathy, and a unique ability to manage stress
* Ability to work under pressure and adapt quickly to adverse situations
* Technical aptitude and the ability to pick up new technology quickly
* Familiarity with ticketing systems
* Experience with policy work, or help resource project management
* Able to follow guidelines and instructions
* Ability to think outside the box
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto)
Benefits
* Relocation package
* Competitive wages
* Paid professional training
* Employee discounts
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
* Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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