What You Will Do Make outbound calls to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month; Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing; Sell, upsell and retain products and customers; Be the primary point of contact and build long-term relationships with customers; Ensure the support and training to use our tools. Key Performance Indicators Upselling and retention of products and partners on your portfolio; Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings; Number and quality of restaurants participating in TheFork Festival. Critical Qualifications Experience as sales representative or account manager; Native Portuguese and fluent English is a must; Experience in pitching and selling promotions/deals/flash sales; Experience in dealing with a high number ******) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800). Who You Are Customer orientation profile; Empathic; Communication skills; Dynamic and perseverant person; Oriented to results; Good attitude is very important. You Can Impress With These Additions Experience with a restaurant; Experience in e-commerce. What We Offer You An awesome team (we try our best jokes); A permanent contract; Flexible working environment (2 days home office per week); Competitive fixed salary, bonus; Lunch vouchers available for each working day; International teams – more than 30 nationalities and over 10 offices worldwide; Highly inclusive working environment; Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc; Continuous learning and development programs; Free access to the Calm app; Dedicated parental leave and caregiver leave policies (12 weeks fully paid); A program dedicated to help you have the best work/life balance; Health insurance fully covered by the company; Life insurance and disability at no cost to the employee; Attractive pension plans; Amazing offices with dining, coffee point on each floor, and leisure area; Team building events. Equal Opportunity and Inclusive Hiring We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone—regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law—has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. The Fork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to ******. Our HR team will review the request and respond accordingly. #J-*****-Ljbffr