Social network you want to login/join with: German Customer Representative for DJI - Lisbon, Portugal, Lisboncol-narrow-left Client:Foundever Location:Lisbon, Portugal Job Category:Other - EU work permit required:Yes col-narrow-right Job Reference:8e6a3711dcb3 Job Views:6 Posted:19.08.2025 Expiry Date:03.10.2025 col-wide Job Description:German Customer Representative for DJI - Lisbon, Portugal German Customer Representative for DJI - Lisbon, Portugal Req ID#: 377874 Lisboa, Portugal, PT Job Description:German Customer Representative for DJI - Lisbon, Portugal German Customer Representative for DJI - Lisbon, Portugal Req ID#: 377874 Lisboa, Portugal, PT Job Description:Come and work with us. Do you want to provide support for aleading manufacturer of drones, action cameras, and otherproducts? Are youGerman native or fluent with strong communication skills? Looking to make your career in a multicultural environment in sunny and happyLisbon ? So we have the perfect opportunity for you! DJImanufactures commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. It also designs and manufactures camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software and flight control systems. As a customer service specialist in this project, your daily responsibilities will include: Respond promptly and professionally to customer inquiries and issues via phone, email. Provide accurate and detailed information about drone products, features, and specifications. Assist customers with product setup, troubleshooting, and usage guidance. Diagnose and resolve technical issues related to drones, remote controllers, software, and accessories. Process customer orders, returns, and exchanges. Track and update customers on the status of their orders. Stay informed about the latest drone models, software updates, and industry trends. Provide product recommendations based on customer needs and preferences. Ensure the highest level of customer satisfaction by consistently meeting or exceeding service quality standards. Gather customer feedback and provide insights to improve products and services. To succeed in the role, you will need to have: Native or proficient level of German (C2) Intermediate level of English (at least B2) Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Lisbon, Portugal(work on site) Benefits. Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!Job Segment:Customer Service Representative, Customer Service#J-18808-Ljbffr