Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are youDanishnative or fluent with strongEnglishcommunication skills?
Looking to make your career in Porto in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join ourDanish Customer Advisorteam.
As a customer advisor specialist, your daily responsibilities will include:
Provide first contact resolutions to customer queries
Offer specialized customer support through written and phone communication
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
Native or proficient level ofDanish(C2)
Intermediate level ofEnglish(B1)
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Portugal (work on site - Porto)
Benefits.
Central location with good public transportation connections (Train station and Bus Station at walking distance)
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Gym at the office
Job stability
Life-long skills and experience
Excellent work and office culture
Go further with Foundever®
We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!