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Training manager

Porto
Sitel
Anunciada dia 8 julho
Descrição

Come and work with us.

We are looking for a talented and accomplished Training Manager to be responsible for supervising an assigned team to meet or exceed client /corporate goals.

As a Training Manager in this project, your daily responsibilities will include:

1. Management, control, ownership and further development Foundever agreed training control, training assurance and training improvement activities on operations across the Foundever the Globe.
2. Steer/coordinate training actions to improve performance.
3. Manage a group of trainers.
4. Lead, teach, onboard and evaluate new trainers.
5. Oversee trainer attendance and performance.
6. Prepare and present reports on training program KPIs.
7. Resolve any specific problems and tailor training programs as necessary.
8. Maintain a keen understanding of training trends, developments and best practices.
9. Communicates with operations managers on training delivery and other topics where training is directly or indirectly related.
10. Works closely with the learning department.
11. Attends and participates in meetings with operations managers and Team leads to discuss outputs of training sessions.
12. Provides and presents relevant information for Monthly, Quarterly and Yearly Training Reports.
13. This role will work with the Operational teams to support in the training delivery.
14. Management practices, ensuring that all aspects and areas related to the Training processes and initiatives are reflected in the design and respected throughout the service.

To succeed in the role, you will need to have:

15. Native or proficient level of English (C1) - mandatory
16. Excellent client management skills
17. Good organization skills
18. Experience of relevant training and coaching techniques
19. Ability to work with a variety of people from diverse backgrounds
20. Ability to make fair and consistent judgments and decisions
21. Ability to solve problems and offer suggestions
22. Ability to influence behavior
23. Effective project management
24. Ability to adhere to all organizational policies and procedures
25. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations)
26. Must hold EU citizenship or valid work permit for Portugal
27. Be a local candidate or willing to relocate to Porto, Portugal
28. Availability to work in a 100% office in our Site in Porto
29. Schedule is from Monday to Friday - 8h to 17h

Education and experience

30. Experience as Trainer, Learning Specialist or Training Manager - mandatory
31. Bachelor's degree or directly related work experience

Benefits.

32. Competitive wages
33. Paid professional training
34. Employee discounts
35. Private healthcare & dental insurance (after six months of employment)
36. Growth opportunities through various development programs
37. Fun and engaging company-wide initiatives, including our EverBetter wellness program
38. Job stability
39. Life-long skills and experience
40. Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

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