Assembla is seeking an experienced Account Manager to join our growing sales team. This role is focused on managing and renewing an assigned base of existing customers while identifying and driving expansion opportunities within those accounts. The Account Manager will own a renewal quota, conduct regular account health checks, and partner closely with customers to maximize value across the Assembla product portfolio.
Key Responsibilities
Own and manage renewal revenue for an assigned portfolio of existing customers
Drive timely, accurate renewals while protecting and growing recurring revenue
Conduct regular account health checks to understand customer goals, usage, and satisfaction
Identify, qualify, and develop expansion opportunities within the existing account base
Build and maintain strong, long-term relationships with key customer stakeholders
Present Assembla's value proposition to technical and business audiences at multiple levels
Collaborate with internal teams (Customer Success, Support, Sales, Marketing) to ensure customer success and retention
Maintain accurate pipeline, forecasts, and account plans;
provide regular updatesvia CRM
Exercise sound judgment within defined processes to determine appropriate actions for customer needs and sales opportunities
Required Experience & Skills
BA/BS degree or equivalent experience
1–3 years of relevant sales, account management, or business development experience (software/SaaS preferred)
Experience managing renewals, recurring revenue, or existing customer accounts preferred
Proven ability to communicate value and sell technical solutions to diverse audiences
Strong communication, negotiation, organizational, and time-management skills
Ability to manage multiple accounts and priorities in a fast-paced environment
Team-oriented mindset with a customer-first approach
An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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