Company Description This Farmhouse Hotel (currently called Solar Alvura) is a peaceful hideaway nestled in the countryside of the Algarve, near the charming village of Moncarapacho.
Surrounded by nature, olive groves, and the gentle landscapes of southern Portugal, the hotel offers a tranquil setting where guests can slow down, unwind, and enjoy the region's natural beauty.Role Description The Hotel Receptionist is the first point of contact for guests and plays a key role in delivering a welcoming and professional guest experience.
This position is responsible for front desk operations, guest services, and administrative tasks while maintaining high hotel service standards.Welcome guests and handle check-ins and check-outs efficiently Manage reservations, room allocations, and guest inquiries Answer phone calls, emails, and online booking requests Provide guests with hotel information, services, and local attractions Handle guest requests, concerns, and complaints professionally Process payments, invoices, and maintain accurate records Coordinate with housekeeping and other departments to ensure smooth operations Maintain a clean and organized reception area Follow hotel policies, security procedures, and data protection guidelinesQualifications Phone Etiquette and strong Receptionist Duties experience, including managing calls and greeting guests professionally Clerical Skills, such as scheduling and maintaining accurate records Exceptional Communication and Customer Service skills to address guest inquiries and ensure a positive experience Ability to work in a fast-paced, client-focused environment with attention to detail Prior experience in the hospitality or wellness industry is an advantagePlease email your CV to