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The System Administrator is responsible for maintaining the reliability, security, and efficiency of the company’s IT systems. This role involves managing self-hosted deployments in AWS, administering the Microsoft ecosystem (Office 365, SharePoint, Azure AD, etc.), and ensuring endpoint devices meet company standards. The ideal candidate will act as a technical expert, supporting both operational IT and strategic initiatives to enhance infrastructure and workflows.
Who we are
We are Trade Nation. We help our customers power up their trading through killer insights, transparent costs, and fairer ways to trade. We’re innovators, and proud of it. And we’ve grown a lot in our decade as a market-leading low-cost trading powerhouse. Our reach is global through our teams in the UK, Australia, South Africa, Seychelles and The Bahamas.
Founded on transparency, forged in trust and powered by people, we’re committed to empowering our customers to outperform the markets. How? By minimising expenses and harnessing technology to prioritise the lowest trading costs.
But enough about us. Let’s hear about you.
Who you are
You’re something special. You pride yourself on being unique and bringing your own history to the table – finding solutions to daily challenges in a way that can’t be done by anyone else. Maybe you talk a big game, maybe you don’t. The important thing is that you do what you say and follow through to see every customer thrive.
You don’t play with the bumpers up. That means breaking out of your lane when needed to help others – or forging your own completely. Every problem is our problem and that’s how you see it too. Because Trade Nation’s people have a shared vision, and you want to be part of making it a reality.
You know when to take the right sort of risks, the ones that push you to be better. You’re not afraid to try, fail, and then try harder. But don’t worry, you’ll have all the support you need to thrive with us at Trade Nation, and we can’t wait to enable you to learn and grow.
Ready to roll up your sleeves and get stuck in?
Our commitments to each other
We have each other’s backs
There when we need each other most
We challenge each other
Be more creative, more curious, more bold
We thrive together
Taking our work to the next level
We form strong bonds
Through team building and social events
Instead, we teach and are open to learning
We step up
Taking ownership and supporting each other to do the same
Key Responsibilities
* Configure, manage, and monitor self-hosted deployments within AWS infrastructure, ensuring optimal performance and scalability.
* Design and implement security measures for cloud-hosted applications and systems.
* Monitor capacity, plan storage, and manage backups for AWS-hosted environments.
* Troubleshoot and resolve complex issues related to cloud infrastructure.
Microsoft Suite Administration
* Manage and secure the Office 365 environment, including Exchange Online, SharePoint, and Teams.
* Configure and maintain Azure Active Directory (AAD), including role-based access control (RBAC) and identity protection measures.
* Develop and enforce security policies for Office 365 and related services.
* Ensure efficient deployment and lifecycle management of company devices via Microsoft Endpoint Manager (Intune).
Endpoint and Device Management
* Automate deployment and configuration of staff devices using modern management tools.
* Monitor and enforce compliance with device security policies.
* Provide support for hardware troubleshooting, repairs, and upgrades.
Systems Security and Compliance
* Implement and manage security frameworks, policies, and measures across all systems.
* Collaborate with the Tech Ops & Security team to support internal and external security audits.
* Ensure compliance with relevant industry standards and best practices.
Technical Support and Collaboration
* Act as the escalation point for second- and third-line support for operational IT and system-related issues.
* Provide technical support and guidance to internal staff.
* Assist with technical support for clients by liaising with Customer Success.
* Deliver out-of-hours emergency support as required.
Project Implementation
* Lead the implementation of new technical systems, from research and planning to deployment.
* Contribute to the development of scalable and secure IT solutions.
* Manage domain name registrations and configurations.
* Document system configurations, policies, and procedures to ensure continuity.
* Stay updated on emerging technologies and recommend enhancements to existing systems.
Requirements
* Extensive knowledge and hands-on experience with AWS, Azure AD, and the Microsoft ecosystem (Office 365, SharePoint, Teams, etc.).
* Proficiency in endpoint management tools such as Microsoft Endpoint Manager (Intune).
* Strong understanding of IT security principles and frameworks.
* Excellent troubleshooting skills for hardware, software, and network issues.
* Experience with automating IT processes and workflows.
* Ability to work under pressure and handle emergency situations effectively.
* Bachelor’s degree in computer science, Information Technology, or a related field (preferred).
* Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, CompTIA Security+) are advantageous.
* Experience with Linux operating systems.
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