Customer Service Representative Job
We are looking for a skilled Customer Service Representative to handle customer inquiries and provide high-quality support.
About the Role:
This is an exciting opportunity to work with a dynamic team, handling customer requests via phone, email, and chat. The ideal candidate will be fluent in Italian and English, with excellent communication skills and the ability to empathize with customers.
* Resolve customer inquiries in a timely and efficient manner.
* Provide product information and promote sales while ensuring exceptional customer service.
* Collaborate with the team to achieve high Customer Satisfaction Survey scores.
Requirements:
The successful candidate will possess:
* Excellent communication and interpersonal skills.
* A tech-savvy individual with previous experience in customer service or sales.
* Availability to work on rotational shifts, Monday to Saturday (including bank holidays).
What We Offer:
Our company values its employees and offers a collaborative environment where you can grow and develop your skills. We strive to deliver exceptional customer experiences and foster a positive work culture.